Police have issued a scam warning to businesses and individuals after a Suffolk company was conned into handing over more than a million pounds.
Suffolk Police were contacted on Wednesday September 16 by the company who reported they had been a victim of a cyber-enabled fraud.
The suspect had contacted a staff member on their business telephone line and claimed they from the company’s bank. The staff member was told there was a virus on the firm’s internet banking facility and were advised that the money in the company accounts should be transferred into separate holding accounts whilst the bank rectified the issue.
During the call the suspect managed to disguise his own telephone number to show the number of the bank’s fraud team, which was on their website.
The caller managed to gain the staff member’s trust and instructed them to download remote access software on the firm’s computer. This enabled the suspect to access the internet banking and transfer monies from the victims account.
The incident has left staff at the company understandably distressed and police are issuing a warning in a bid to raise awareness of this type of offence and the method used.
Police say they and the banks will not ask you to transfer or handover sums of money and you should never give out details of bank accounts, PINs or personal information. If you receive contact from an unknown caller stop and think for a moment.
Be suspicious particularly if they are telling you something is wrong or that you need to send or handover money. If you suspect you may be the victim of a bogus call hang up and leave the phone down for at least ten minutes or use another phone before contacting anyone else.
Don’t be afraid to hang up on unknown callers. Genuine callers will understand if you want to call them back later, after checking existing paperwork to confirm numbers and to check their identity.
Anyone who may has any concerns regarding this type of incident or who has been a victim are asked to report this to police or Action Fraud, the National Fraud Reporting centre, on 0300 123 2040.