A centre serving more that 2,000 children in the centre of Newmarket has been rated ‘inadequate’ by a government inspector.
Foley House Children’s centre in Wellington Street was inspected earlier this year and has been judged inadequate in both its overall effectiveness and its capactity for improvement.
Inspector Mary Dudley said the centre which also operates from three outreach venues in Gazeley, Exning and on Newmarket’s Studlands Park, delivered services linked to health, family support and play activities.
“Foley House cannot demonstrate that it is meeting the needs of the families in its area,” said the inspector.
“The centre has weak arrangements for safeguarding children and vulnerable adults which means it cannot demonstrate its is supporting the families who are most in need,” she said.
The report added that although parents using the centre felt safe and well supported , some families were being turned awaywhen activities were full and staff were unaware of whether these were families who were most in need.
“Centre staff do not know if the services they provide are benefiting familes with the greatest needs,” said the inspector.
“The majority of activities at the centre are universal open to all on a first come first served basis and are well attended.
“However when sessions are full, parents are turned away and no record is kept of who these families are and no follow up is made.
“At 28 per cent, the number of families in regular contact with the centre is low.”