A meal at Newmarket’s Burger King restaurant has left a couple with a bitter taste in their mouths.
Regular customers, Malcom McLagan and Irene Speakman, stopped off at the Fordham Road fast food restaurant earlier this month for a Sunday meal.
It cost them £15.71 but a couple of days later they were hit with a parking fine of up to £150 for staying 33 minutes longer than the permitted hour in the car park.
“We were planning to use the drive through but we couldn’t because the pay machine was not working,” said Mr McLagan. “We went into the restaurant and ate our meal then bought an ice cream which we sat and ate in the car.”
Days later, enforcement notices from Civil Enforcement of Liverpool dropped through the couple’s Bury St Edmunds letter box with details of their car and the time they parked and demanding £75 which would rise to £150 if not paid within 14 days. “I never even thought about the time,” said Mr McLagan. “We saw parking signs but assumed wrongly that they would not apply if you were a customer and eating in the restaurant.I couldn’t believe it when the letter arrived.”
Burger King did not respond when contacted by the Journal but on Monday Mr McLagan received a letter from Civil Enforcement Ltd saying the parking ticket had been withdrawn.
“It has been a stressful week,” said Mr McLagan “and I would advise other customers to keep an eye on the clock when they are eating their burgers.”